This page describes the methods for handling the website with reference to the personal data treatment of its users. It is an informative report also given in accordance with art. 13 of Legislative Decree 196 dated 30/06/2003 to those interacting with the web services that can be accessed electronically starting from: corresponding to the website’s home page. The informative report is only given for the and not for other websites consulted by the user through links.


Following consultation of this site data of identified or identifiable persons can be treated. “Owner” (art. 28 Legislative Decree 196/2003) of their treatment is Guided Florence Tours, GIESSEGI sas.

APPOINTEES communication and disclosure
The treatments connected with the web services of this site are only overseen by technical staff of the Department in charge of the treatment, or by other appointees in charge of occasional maintenance operations.

Data deriving from the web service is not disclosed. Personal data provided by users forwarding requests of information material (newsletter, answers to questions, etc.) is only used to execute the requested service or performance and are only disclosed to third parties if necessary for said purpose.


Navigation data

The computer systems and software procedures used to operate this website during their normal operation acquire some personal data which transmission is implicit in using the Internet communication protocols. It is information not collected to be associated with specific individuals, but due to its nature could, through processing and associations with data held by third parties, enable the identification of users.

Included in this category of data are the IP addresses or the domain names of the computers used by the users connecting to the website, URI (Uniform Resource Identifier) of the requested resources, time of request, method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) and other parameters relating to the operating system and the user’s computer environment.
This data is only used to obtain anonymous statistical information on using the website and to check its correct operation. Data may be used to ascertain responsibility in case of hypothetical computer crimes against the website. Data deriving from the web service is not disclosed.

Personal data provided by users forwarding requests of information material (newsletter, answers to questions, etc.) is only used to execute the requested service or performance and are only disclosed to third parties if necessary for said purpose.

Data supplied voluntarily by the user

An explicit report is always previously proposed to the user visiting part of the Website requesting the collection of personal data and, if necessary, the user is invited to give consent. The optional, explicit and voluntary sending of e-mail to the addresses given in this website entails the subsequent acquisition of the sender’s address, necessary for responding to requests, and any other personal data included in the message.

Specific summary information dedicated to particular services on request will be provided or displayed on the website pages.


What are Cookies

A cookie is a small amount of data, often contained in an anonymous univocal identification code, that is sent to the browser by a Website server and is subsequently memorized on the hard-disk of the user’s computer. The cookie is subsequently re-read and recognized only by the Website that sent it every time a connection is made.

Please note the browser is the software allowing navigating the Network through the display and transfer of information on the hard-disk of the user’s computer. If the browser preferences are set to accept cookies, any Website can send its cookies to the browser, but – in order to protect privacy – it can only and exclusively detect those sent by the website itself and not those sent to the browser by other websites.

Alternatives for setting cookies

The browser can be configured to accept all cookies, refuse all or receive a warning note the moment a cookie is sent. Every browser has its specific settings; for further information on how to modify browser preferences remember to consult the “Help” section of the used browser.

How are cookies used by Guided Florence Tours.

Cookies , or so-called persistent cookies of any type or systems for tracking users are used for transmitting personal information. The use of so-called session cookies (not persistently memorized on the user’s computer and disappear when the browser is closed) is strictly limited to session identification transmission (made of casual numbers generated by the server) necessary for the safe and efficient exploring of the website. The so-called session cookies used in this website avoid use of other computer techniques, potentially dangerous for confidential navigation by the users and do not allow acquiring the user’s personal data.


To request any informative material or other communications, apart from that specified for navigation data, the user is free to provide personal information requested during navigation. Their absence makes it impossible to fulfill the request.


Personal data is treated with automated tools for the time necessary to achieve the purposes for which it was collected. Specific safety measures are taken to prevent data loss, illicit or incorrect uses and unauthorised accesses.


Those whose personal data refers have the right at any time to obtain confirmation on the existence of data and to know its content and origin, verify its accuracy or request its integration or update, or correction (art. 7 Legislative Decree 196/2003).

Pursuant to this article you shall have the right to request cancellation, transformation into anonymous form or blocking of data treated unlawfully, and to oppose in any case, for legitimate reasons, to its treatment. Requests must be sent to Guided Florence Tours. via the following link

How to enable or remove cookies?

Every browser gives the possibility to ebnable or remove cookies. For more details please check the links below: